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Privacy Statement:



For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers’ access or visit, user specific information on what pages consumers’ access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.



Terms of Use Statement:



You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

Our policy is your 100% satisfaction guaranteed. commonsensefoods.com must be notified within 10 days from receipt of shipment of any damages or shortages incurred.

We will make every effort to remedy any problems that may arise. Due to mandated health codes, however, food and water items are non-returnable.

Security: Commonsensefoods.com is committed to protecting the privacy of our customers and visitors. We want to provide a safe, secure, and rewarding user experience. To do that we use SSL (Secure Socket Layers) 128 bit encryption, the most advanced online ordering security system available. With Commonsensefoods.com, all of your personal information, including your credit card number is safe and is encrypted by SSL.

We use the information we collect about you to process orders. We may use your e-mail address to tell you about specials regarding the sale of our products. We do not sell, share, trade, rent or disclose your personal information to any third party, period.

We guarantee that each purchase you make is protected and safe.

Your credit card and billing information cannot be read as it travels in our ordering system. To ensure that your information is even more secure, once we receive your name, address and credit card information, we store it in a way that it is not accessible to third parties or from the Internet.



SHIPPING:



WE GENERALLY SHIP BY UPS (United Parcel Service).

We ship according to UPS Holiday shipping schedule. Please adjust your schedule accordingly.



FREE SHIPPING ITEMS:



Only certain items qualify for FREE SHIPPING and will clearly state that they are a free shipping item on thier specific page. If you do not see FREE SHIPPING on the specific item you are ordering, you must choose another shipping method. If your item ordered has shipping cost associated and you chose the QUALIFIES FOR FREE SHIPPING BUTTON, we maintain the right to add the appropriate shipping costs to your credit card without notification or cancel your order.

CALCULATING SHIPPING COSTS

PLEASE NOTE: Shipping charges for UPS Ground Service in the U.S. are quoted as follows:

See paragraphs 1,2,3,4 for additional information about our shipping policies.

1. Extra large/heavy boxes will be charged an additional fee without prior notification after your order confirmation if not already added at the checkout. This modified amount will be shown in your credit card statement.

2. Anything shipped using a Freight company might incur additional charges for shipping. We will however contact you the customer before applying these charges or shipping the product.

3. Shipping costs for UPS Next Day Air®, UPS 2nd Day Air®, UPS 3 Day Select®, and (Extra large/heavy, multiple box orders) are calculated using your zip code, the weight and size of the item(s) and the UPS rate tables. We do not offer this option online but will ship products using the abovementioned methods. To place an order via UPS Next Day Air® UPS 2nd Day Air®, UPS 3 Day Select® please call us toll free at 1(888)981-9810 so we can give you an accurate quote on shipping.

*NOTE: The best way to get an estimated shipping cost for your order is to add your item(s) to your shopping cart enter your shipping information and proceed to the billing screen. It will calculate your estimated shipping cost before you finalize your order.

** PLEASE NOTE **: All orders are subject to a minimum shipping charge.

** IMPORTANT **: Shipping charges quoted are not exact, some orders may be modified without prior notification after your order confirmation to reflect a decrease or increase in charges for actual shipping and handling fees accessed at time of shipment. Dependent on the item's amount and or the value or nature of the items sent, some orders will be sent with "signature required" or "adult signature required" and will not be left at shipping address. You agree to be responsible to be present for delivery of your order or reshipping, handling and or restocking fees may be charged.

The following information pertains to all shipments within the continental United States, Alaska, and Hawaii.

In Transit Shipping Time

Please Note: UPS Standard Ground Service shipping time is about 3 to 7 business days. Please adjust your schedule accordingly.

Next Day Air Orders: Contact us for details toll free at 1(888)981-9810 or email us at admin@preparednessgear.com.

2nd Day Air Orders: Contact us for details toll free at 1(888)981-9810 or email us at admin@preparednessgear.com.

3 Day Select Orders: Contact us for details toll free at 1(888)981-9810 or email us at admin@preparednessgear.com.

Ground Service (UPS) Orders are typically processed and shipped within 3-5 business days of receiving your order.

Please be sure you enter your correct email address on the order form so we can send you your order number. You can then use that order number to track your order on our site. To track you orders go to:

SHIPMENT ERRORS: Mistakes happen. We strive to have all orders processed fully and correctly. On occasion a problem can occur. It is important that you immediately notify us of any problems with your order. Please do so within 3 days. Remember, sometimes an order is sent in several boxes, you should have a tracking number for each box. Track each package to ensure one isn't delayed in transit or left at a neighbors. When notifying us of a problem, please provide your order number, a list of the quantity and items you received, a list of the quantity and items shown on the packing list, and a description of the problem. Call toll free at 1(888)981-9810 or email us at admin@preparednessgear.com.









Preparedness GEAR & Common Sense Preparedness is a division of Common Sense Foods LLP

Preparedness GEAR is a division of Common Sense Foods LLP